Clients
Why should I choose to have my pet treated at VSC?
We know you want the absolute best care for your pet in the event of illness or injury. In addition to having the most board-certified surgeons on staff in the area, VSC provides patients with state-of-the-art facilities and technology, plus 24-hour care, seven days a week. Read more about what VSC offers.
What should I bring when I come in for a consult?
VSC requires that every patient coming in for a consult have current blood work, medical record, and any X-Rays or biopsy results pertaining to the consult. Find details, forms, directions, and more on the Preparing for Your Appointment page.
What should I expect after surgery?
We understand that surgery can be a stressful process for both you and your pet. If you are curious whether or not your dog’s post-op behavior is normal, call us.
How do I reach a surgeon after hours?
VSC works closely with local area 24 hour emergency clinics. The best method to reach a surgeon after hours is to present the case to one of the emergency clinics. If the case needs a surgical or neurological consult, the on call doctor will be contacted. If the need for an emergency surgery should arise, the VSC doctor will arrive at that facility and perform the surgery with one of VSC’s highly trained anesthesia technicians. Contact one of the local emergency clinics.
What are the payment options for my pet’s treatment?
Payment is due at the time services are rendered. We accept cash, check, major credit cards (Visa, Discover, MasterCard, and Care Credit and Wells Fargo Health Advantage. Find more information and apply now.
What is a board-certified surgeon?
A board-certified veterinary surgeon is one who has undergone additional training after veterinary school in order to become a specialist. The training consists of a minimum of a one-year internship, followed by a three-year residency program that meets guidelines established by the American College of Veterinary Surgeons.
Primary Care Veterinarians
Can I send a client over without a referral?
We prefer to receive patients through referrals so we can collaborate with you for their care. You may contact us by phone or fax or complete an online referral form. We need to build a client/patient relationship to ensure that all of the questions regarding your clients’ case are answered and that the surgical procedure—including post-operative care and possible complications—are fully understood. Read more about how we work with referring veterinarians.
Which doctor should I request?
VSC employs a well-known team of board-certified surgeons and practitioners. No matter which location you call or what day of the week it is, you can rest assured you will receive the same level of dedication from every member of our staff. Read doctor’s biographies and more.
What do I do if my client has an emergency?
If there is an emergency and you would like the client/pet to be seen immediately, please give us a call and speak to one of our surgeons. It may be necessary for the pet to be admitted through the emergency clinic first to ensure stability of that patient before being seen by one of our surgeons. We will keep in contact with you during this process.